Privacy Policy
Effective June 1, 2026 · Alex Heating LLC · Kent, WA
Plain and simple: we only collect the information you give us when you fill out a form or call us. We use it to respond to you. We don't sell it, share it, or use it for advertising.
1. Who We Are
Alex Heating LLC is a licensed residential HVAC contractor based in Kent, Washington, serving homeowners in King, Pierce, and Kitsap County and surrounding areas. Contact: (253) 205-6717 · alexheatingllc@gmail.com.
2. What Information We Collect
We collect personal information only when you voluntarily provide it — specifically when you fill out a contact or estimate request form. This may include your name, phone number, email address, city, and a description of the service you need. We do not collect payment information, government IDs, or any sensitive personal data through this website.
3. How We Use Your Information
One purpose only: responding to your inquiry and providing the HVAC service you requested. We may call or text the number you provided, email you a response or estimate, or follow up if we haven't heard back. We do not use your information for marketing campaigns, third-party advertising, or automated decision-making.
4. Form Processing
Our contact form is processed by Formspree (formspree.io), a third-party form service. Your submission is transmitted to Formspree's servers and forwarded to us by email. See Formspree's privacy policy. We do not store submissions in any database beyond what Formspree retains under their own policy.
5. Sharing
We do not sell, rent, trade, or share your personal information with any third party for their own purposes. The only third party that processes your data is Formspree, solely to deliver your form submission to us.
6. Cookies and Tracking
This website does not use tracking cookies, analytics tools, or advertising pixels. Google Fonts are loaded from Google's servers when you visit; Google may log your IP address as part of that request — see Google's Privacy Policy.
7. Your Rights (Washington State)
Washington residents may request access to, correction of, or deletion of personal information we hold, and may opt out of further contact at any time. Email alexheatingllc@gmail.com or call (253) 205-6717; we respond within 30 days.
8. Retention
We keep contact information only as long as needed to complete the service request or follow up on an inquiry. We do not maintain long-term marketing databases.
9. Children's Privacy
This website is not directed at children under 13 and we do not knowingly collect their information. If you believe a child has submitted information, contact us and we will delete it promptly.
10. Accessibility
We want this site to be usable by everyone. If you have difficulty using any part of it or need information in an alternative format, call (253) 205-6717 or email alexheatingllc@gmail.com.
11. Changes
If we make material changes to this policy, we will update the effective date above. Continued use of the website after changes constitutes acceptance.